The I.T. Director serves as the primary IT Solution Architect for SCBC. This person is responsible for the I.T. disciplines of Program Management, Technical Support, Systems Administration, Network Administration, Cybersecurity, Data Administration, and other areas of Information Technology operations. The position oversees budgetary requirements, implementation, development, maintenance, and life-cycle management of technology solutions for effective ministry and develops team members and volunteers.
General Responsibilities
• Develop a strategic plan for IT area with regular evaluation of outcomes to the plan
• Provide well-crafted technology solutions to Ministry challenges
• Ensure excellent stewardship of SCBC resources
• Implement Systems rhythms to minimize operational interruption and maximize system impact
• Oversee effective troubleshooting of SCBC technology
• Provide effective cyber security measures to protect SCBC and SCBC guests
• Create a culture of exceptional, positive support for technology
• Implement effective policies and procedures that reduce friction and interruption for SCBC users
• Ensure that regular computer maintenance, program updates, repairs and troubleshooting is provided with excellence as needed
• Provide efficient configuration and maintenance of network equipment including wired and wireless networks
• Provide effective management of IT assets (both physical and data) security
• Maintain accurate and up to date inventory of all information technology assets (both hardware and software) and maintain a consistent life-cycle plan for physical assets.
• Ensure SCBC staff is trained and supported on office productivity applications, workstations, working with files, storing items on servers, e-mail operation, and any necessary computer skills
• Prepare and steward the IT budget so that resources are appropriately allocated
• Keep up-to-date knowledge of current technologies and trends relevant to SCBC needs and proficient hardware upkeep, software usage and workstation and server maintenance
Candidate Qualifications
• Completed Bachelor's degree; preferably in Computer Science or related field
• 5+ years of full-time I.T. leadership experience.
• Experience managing MSP relationships.
• Excellent inter-personal communication skills and high emotional intelligence
• Proven success in managing IT systems and processes in a similar sized business or non-profit
• Outgoing personality confident in building relationships
• Can-do attitude that believes every glass is half full
• Analytical problem-solver with an attention to details
• Strong time management skills and ability to lead multiple projects at the same time
• Committed follower of Jesus as demonstrated by consistent engagement with their church and/or faith community. Must be willing to become a member of Sugar Creek Baptist Church.